Privacy Policy

Wabi Tech Private Limited (“Wabi Tech”, “we”, “us”, or “our”) is a technology company based in Delhi, India. We build and operate AI-driven products across several verticals, including Wabi Health AI (health.wabi.tech), SimplylocalX (simplylocalx.com), and FixJo (fixjo.wabi.tech).

This Privacy Policy explains how we collect, use, and protect information when you visit wabi.tech (the “Website”) and describes the data-protection principles we apply across everything we build. Your trust is the foundation of our business, and protecting the information you share with us is a responsibility we take seriously.

1. Our Core Privacy Commitments

These commitments apply to the Website and to every product and project we operate:

• We never sell your data. We do not sell, rent, trade, or license your personal information or any data you submit to us — to anyone, for any purpose.
• We never share user-submitted data with third parties for their own use. Information you submit to us stays with us. We do not share it with advertisers, data brokers, or other companies to market to you or to build profiles about you.
• We use your data only for the purpose you provided it. Data is used to deliver, maintain, and improve the specific service you engaged with — not for unrelated purposes.
• We collect only what we need. We practise data minimisation and retain information only for as long as it serves a legitimate, stated purpose.
• We keep your data secure. We apply technical and organisational safeguards designed to protect your information from unauthorised access, loss, or misuse.

The only parties who may process your data on our behalf are trusted service providers (such as hosting and infrastructure vendors) who are contractually bound to act only on our instructions and to keep your data confidential. This is described in Section 6.

2. Scope of This Policy

This Policy governs the wabi.tech corporate Website. Our individual products may collect and process additional data needed to provide their specific services, and each is governed by its own product privacy policy:

• Wabi Health AI — health.wabi.tech/privacy
• SimplylocalX — simplylocalx.com
• FixJo — fixjo.wabi.tech

Wherever a product policy applies, the same core commitments in Section 1 hold: we do not sell your data and we do not share user-submitted data with third parties for their own purposes.

3. Information We Collect

a) Analytics Data

We use Google Analytics 4 to understand how visitors interact with our Website. This service may collect:

• Pages visited, time spent, and navigation paths
• Device type, browser, operating system, and screen resolution
• Approximate geographic location (city/country level)
• Referring website or search terms

This data is aggregated and does not personally identify you. Google Analytics uses cookies to collect this information. You can opt out using the cookie banner on our Website or by installing the Google Analytics Opt-out Browser Add-on.

b) Contact & Enquiry Information

If you contact us via email or an enquiry form, we collect your name, email address, and message content. We use this solely to respond to your enquiry and, where relevant, to follow up about the products or services you asked about.

c) Information You Submit Through Our Products

Our products may ask you to provide additional information to deliver their services (for example, an account, booking, or service request). That information is collected and handled under the relevant product privacy policy referenced in Section 2, always subject to the core commitments in Section 1.

4. Cookies

We use the following cookies on this Website:

Analytics cookies are set only after you accept them. You can change or withdraw your consent at any time using the cookie banner or by clearing your browser data.

5. How We Use Your Information

• To understand website traffic and improve our content
• To respond to enquiries and provide the information you request
• To operate, maintain, and improve our products and services
• To ensure the Website functions correctly and securely
• To comply with legal and regulatory obligations

We do not use your information for automated decision-making that produces legal or similarly significant effects about you without a lawful basis and appropriate safeguards.

6. How We Share Information

We do not sell, rent, or share your personal information or user-submitted data with third parties for their own marketing or commercial purposes — ever. We disclose information only in the limited circumstances below:

• Service providers (data processors). We use trusted vendors to host and operate our services (for example, infrastructure and analytics providers). They may process data only on our instructions, only to the extent needed to provide their service to us, and are contractually required to keep it confidential and secure. They may not use your data for their own purposes.
• Legal requirements. We may disclose information if required to do so by law, court order, or a valid request from a public authority, or where necessary to protect our rights, safety, or property, or those of our users.
• Business transfers. If Wabi Tech is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction. We will notify affected users and ensure any successor is bound by commitments consistent with this Policy.

7. Third-Party Services

We use the following third-party services on this Website:

• Google Analytics 4 — website analytics (governed by Google's Privacy Policy)
• DigitalOcean — website hosting and infrastructure

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Google Analytics data is retained for 14 months. Email and enquiry correspondence is retained for as long as necessary to respond to your request and for our legitimate business records, after which it is deleted or anonymised. Data collected through our products is retained in accordance with the applicable product privacy policy.

9. Data Security

Our Website and products are served over HTTPS with TLS encryption. We apply technical and organisational measures — including access controls, encryption in transit, and the principle of least privilege — designed to protect your information from unauthorised access, disclosure, alteration, or destruction. Hosting access logs are retained for security purposes and automatically rotated. While no system can be guaranteed to be completely secure, we work continuously to safeguard the data entrusted to us.

10. Your Rights

Under the Digital Personal Data Protection Act, 2023 (DPDPA) and applicable Indian law, you have the right to:

• Access the personal data we hold about you
• Request correction or completion of inaccurate data
• Request erasure of your data
• Withdraw consent you previously provided
• Nominate another individual to exercise your rights in the event of death or incapacity
• Raise a grievance with us regarding how we handle your data

To exercise any of these rights, contact us using the details in Section 13. We will respond within the timelines required by applicable law.

11. Children's Privacy

Our Website is not directed at children, and we do not knowingly collect personal data from children without verifiable parental or guardian consent as required by law. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

12. International Data Transfers

We are based in India, and your information is primarily processed here. Where our service providers process data outside India, we take steps to ensure it continues to receive protection consistent with this Policy and applicable law.

13. Contact & Grievances

If you have questions about this Privacy Policy, wish to exercise your rights, or want to raise a grievance about how we handle your data, contact us at:

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, products, or legal obligations. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.